At The Infirmary Hair & Beauty in Stafford, we believe every great hair colour starts with trust, care, and a touch of science. Before we even think about mixing your perfect shade, we begin with two essential steps – a patch test and a consultation.
You might be wondering, “Do I really need one?”
The answer: absolutely!
Here’s why these little steps make a huge difference to your hair – and your salon experience.

It’s About More Than Just a Test – It’s About Your Safety
A patch test isn’t just a formality – it’s how we make sure your colour experience is 100% safe. It helps us check that you’re not allergic to any ingredients in our professional colour products.
Even if you’ve coloured your hair for years without an issue, your body can change over time – and reactions can happen unexpectedly.
At The Infirmary, we proudly use the Framesi professional colour range, known for its Italian innovation, rich pigments, and gentle, high-performance formulas that care for your scalp and hair. But even with premium products, we always follow the rules – that means every client needs a patch test at least 48 hours before any colouring service.
It’s not about ticking boxes – it’s about keeping you safe, comfortable, and confident.
The Consultation: Where the Magic (and the Planning) Happens
Your consultation is where we bring your ideas to life. Think of it as the creative part before the colour magic begins!
We’ll chat about your hair goals, assess your hair’s condition and colour history, and consider your skin tone and lifestyle. You can show us your inspiration photos, ask all your questions, and together we’ll create a bespoke colour plan that’s completely tailored to you.
We take our time because your hair deserves it. No rushing, no guessing – just clear, honest advice and a plan that leaves you excited and confident for what’s next.

Why We Never Skip These Steps
We know it can be tempting to skip straight to the fun part – but at The Infirmary, we believe true beauty starts with care. Some salons may offer shortcuts, but we’ll never compromise your safety or the quality of your results.
Our commitment to patch tests and consultations is part of what makes The Infirmary experience so special — a mix of expertise, creativity, and genuine care that keeps clients coming back from Stafford and beyond.
By taking these essential steps, we:
- Keep your health and safety our top priority
- Deliver colour results that are vibrant, long-lasting, and right for you
- Follow professional and insurance standards
- Give you a personalised, luxury salon experience every time
In Short: It’s All About Care, Confidence & Colour You’ll Love
At The Infirmary Hair & Beauty, we’re not just about great hair – we’re about great experiences.
A patch test and consultation might seem small, but they’re the key to a colour journey that’s safe, bespoke, and full of excitement.
From your first chat with us to the final blow-dry, you’ll feel looked after, listened to, and totally confident in your new look. Because at The Infirmary, we don’t just colour hair – we care for it.

